International Shipping Policy

All Shipping charges for international will be calculated at checkout. Delivery timeline for international orders is 8 - 15 working days.

Cash on Delivery(COD) on International orders is not available. International orders will only be shipped after pre-payment verification is done.

All International Orders can not be returned, refunded or exchanged.

Tracking number will be provided after the order has been dispatched, for any delivery instructions kindly mention in the 'Order Notes' or directly contact us on (+92) 300 0293466.

All customs and VAT charges will be paid by the customers for all international orders, where applicable. (Further, we would like to inform our international customers that cross-border deliveries are subject to opening and inspection by customs authorities).

If the Parcel is on hold by the Customs department of the shipping country, the customer is liable to provide all relevant and required documentation to the authorities. Fiona is not liable to refund the amount for non-clearance of the Parcel.