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Unstitched Details:
Laces on stitched outfits are subject to availability.
The colors of the actual product may slightly differ from the image due to photographic lighting and varying screen calibrations.
All of the orders are confirmed by call before being dispatched. Once the order is confirmed, it will be dispatched the same day or by 4 PM on a business day!
We will not ship any new or current orders to any customer who have refused to accept Cash on Delivery parcels at the time of delivery in the past until 100% Prepayment have been received.
Orders are not processed on Friday and Sunday!
Payment will be collected from Shipping Address for cash on delivery orders. Separate Billing Address and Shipping Address is only supported for Prepaid orders directly through website's checkout.
If, for any reason you are unsatisfied with your purchase, or want to exchange it for another outfit you can reach to us on our helpline so you will be told about the next procedure in accordance with Returns Policy.
Note: Items already on sale or any discount can ‘NOT’ be refunded but can be exchanged with similar products.
All Shipping charges for international will be calculated at checkout. Delivery timeline for international orders is 8 - 15 working days.
Cash on Delivery(COD) on International orders is not available. International orders will only be shipped after pre-payment verification is done.
All International Orders are non-returnable, non-refundable or non-exchangeable.
Tracking number will be provided after the order has been dispatched, for any delivery instructions kindly mention in the 'Order Notes' or directly contact us on (+92) 300 0293466.
All customs and VAT charges will be paid by the customers for all international orders, where applicable. (Further, we would like to inform our international customers that cross-border deliveries are subject to opening and inspection by customs authorities).
If the Parcel is on hold by the Customs department of the shipping country, the customer is liable to provide all relevant and required documentation to the authorities. Fiona is not liable to refund the amount for non-clearance of the Parcel.
Dry clean recommended. Iron clothes at moderate temperature. Do not wash with bleach or at high temperatures.